The charging cable is included as a standard accessory with every power bank, so there’s no need to purchase one separately. If you need an extra cable, we also offer charging cables for separate purchase.

Yes! This USB-C lanyard cable supports both charging and discharging, with up to 65W output.It also supports PD 3.1 / QC 3.0 for wider compatibility. Best of all, it clips onto your power bank like a lanyard – so discreet you'll forget it's even there, yet you'll never suffer that dreaded 'I forgot my cable' moment again.

Yes. It features multiple safety protections, including thermal, overvoltage, overcurrent, short-circuit, overcharge, and over-discharge protection.

Yes! You can charge your device while recharging ZERO POWER 10,000C at the same time.

This version of power bank doesn't support MagSafe yet, but the good news is—we're already working on a future version that will!

No. This unit maxes out at ~20W output. It is intended for low‑power portable devices such as smartphones, smartwatches, earbuds and nearly all FLEXTAIL outdoor gadgets, and cannot satisfy the higher power requirements of laptops.

Press the button once—the indicator light will turn green for Efficiency Mode.

It comes down to a three‑part engineering synergy:

Forged carbon fiber + honeycomb frame – an aerospace‑grade structure that gives you maximum strength with minimal material, shedding every gram of unnecessary bulk.

High‑density cobalt battery – stores significantly more energy per gram than standard cells, so you get full capacity without the weight penalty.

Smart SoC chip – delivers over 95% charge/discharge efficiency, drastically cutting heat waste and eliminating the need for bulky cooling components.